To continue the series
- weather is really an act of god. Airline employees cannot control the weather. We will not give you a free hotel room, or a refund, or a flight on another airline due to weather. It is an act of god.
- cursing and yelling at airline employees gets you nowhere, except maybe a conversation with the police or TSA. We often will get "selective hearing" when cursing starts.
- areas behind counters, in jetways, and behind ropes are restricted areas. Airline employees have the right to kick you out of those areas. We put the ropes up for a reason!